The following is a guest post from the Landlord’s Legal Resource Center.
Landlords are not allowed to refuse a tenant protection claim.
If a tenant has received a protection claim, they are not obligated to accept the claim.
This includes tenants who have not made a rental agreement with the landlord.
However, if the tenant has not yet been evicted or had their tenancy terminated, they may have to take a claim to the city for assistance.
What Is a Protection Claim?
A protection claim is a claim that has been approved by the city, and that you are entitled to receive a reimbursement from the landlord for a specific expense, such as rent, utility, insurance, or maintenance.
A claim may be based on: A landlord’s failure to provide reasonable accommodations (such as keeping a separate room for your tenant or limiting the use of a shared kitchen space)